If it's not a page but a pop-up, could you provide a screen shot of it? This article has tips on capturing screenshots: ] Please cut out or blur any sensitive information before attaching the image file to a reply. Does that help, or does the same problem re-occur? In the dialog that opens, you can remove the site's cookies individually. click the padlock or globe icon in the address bar, then the ">" button, then More Information, and finally the "View Cookies" button.(menu bar) Tools > Page Info > Security > "View Cookies".
It will install Aero Glass automatically. I recommend you to download the file named 'Installer (32-bit+64-bit Windows)'. It is suitable for Windows 8.1 and above, i.e. Download the file under section 'Aero Glass for Win8.1+'.
If you have a large hard drive, this might take a few minutes. When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. If it's not a page but a pop-up, could you provide a screen shot of it? This article has tips on capturing screenshots: How do I create a screenshot of my problem? Please cut out or blur any sensitive information before attaching the image file to a reply. Does the error page have an "Advanced" button you can click for more technical detail on the reason for the error? if so, please copy/paste that description.
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